This policy explains how inquiry information submitted through the Huawei renewable energy website may be handled. The website is intended for business and engineering communications related to renewable energy equipment and project documentation.
Forms may collect your name, company, email address, phone number, region, project type and technical notes. This information helps route requests for battery energy storage, solar inverter or EV charging documentation to the appropriate support path.
Submitted information may be used to respond to inquiries, clarify project requirements, prepare documentation suggestions, improve website content and maintain business communication records. It is not used to make automated eligibility decisions.
Inquiry details may be shared with relevant internal teams or authorized project support partners when needed to respond to your request. Sensitive design files, commercial terms or confidential drawings should be exchanged only through an approved project channel.
You may request correction or removal of inquiry details by contacting the website team. Some records may be retained when required for legal, security or business continuity purposes.